DM
Dylan M
1 reviews | Active since Jul 2021
21 Aug 2021, 21:15
Inaccurate Dekra reports
Be very very careful when buying from webuycars. I bought a car from webuycars. I trusted the Dekra report for details on the car. The Dekra report was horribly inaccurate. The car came with MANY issues that should have been listed in the Dekra report. NOT ONLY THAT!! It also came without feature the Dekra report listed, like saying the car had an alarm/security system which it does not. Upon contacting them regarding the issue, the result was webuycars said they would take absolutely no responsibility or accountability in any way. Never buying or selling with them again.
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Replies (1)Webuycars.co.za's replyOfficial
23 Aug 2021, 08:15Good Day
Thank you for bringing your concern to our attention. This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed. Please feel free to lodge your complaint with the Motor Industry Ombudsman, they are an independent body rendering their service free of charge. We Buy Cars will honor their recommendations accordingly.
Best regards
We Buy Cars
Thank you for bringing your concern to our attention. This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed. Please feel free to lodge your complaint with the Motor Industry Ombudsman, they are an independent body rendering their service free of charge. We Buy Cars will honor their recommendations accordingly.
Best regards
We Buy Cars
Webuycars.co.za's reply23 Aug 2021, 08:15
Official
Good Day
Thank you for bringing your concern to our attention. This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed. Please feel free to lodge your complaint with the Motor Industry Ombudsman, they are an independent body rendering their service free of charge. We Buy Cars will honor their recommendations accordingly.
Best regards
We Buy Cars
Thank you for bringing your concern to our attention. This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed. Please feel free to lodge your complaint with the Motor Industry Ombudsman, they are an independent body rendering their service free of charge. We Buy Cars will honor their recommendations accordingly.
Best regards
We Buy Cars
