I'm ****med by We buy cars

I( Mfundo Jurie)bought a Toyota Quantum on August 2025 at Germiston branch. Within a month after buying a car had problem with Tebbo which I fix and send them invoice Shanil called me asking for documents I asked which documents she said she's going to send me email I never receive any email. before this problem get resolved I encounter another problem. The vehicle has got a problem in gear box. I bought new clutch kit and other spares because this is my only source of income it had to be right. I called them they said I need to speak to Shanil because she's the one who's busy with my enquiry. Shanil is always busy with a client she's gonna call me back when she is done. I never received her call and I'm frustrated now because my kids will need some staff for Chistmas and next year they need to go back to school. How am I going to do all these things while my car is not making any income. I don't want this car they must take it and give me my hard earned money. I'm unemployed I'm making plans to earn for living because I brought kids to this life. I'm emotional as I write this review because their manager( Tim) can not help me either. It feels like R315 000.00 gone down a drain.