NM
Noni M

1 reviews | Active since Mar 2021

23 Apr 2021, 07:02

If you want peace DON'T BUY A CAR AT We Buy Cars!

I recently posted about a very bad experience of buying a car at We Buy Cars, things got from bad to worse after we were eventually given the car. We were told that existing mechanical problems with the car would be fixed and the costs were added on to the sale of the car but that was not entirely the case!

It took 2 weeks before we were eventually given the car and by the time We got the car, we only had it for 1 week as everyday we had to drive around with bottles of water because the car had a serious problem with the cooling system and it had to go back to get the cooling system fixed. Needless to say, they've now had the car for 2 weeks and there's been no updates, we constantly have to call to check on the progress of the car and by the rate things are going we might not get the car back anytime soon...

It's been over a month since we bought this car but we've only had it for one week yet we are paying for a car monthly installment and insurance for a car that we actually don't have possession of....

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply23 Apr 2021, 07:04
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards