CM
Cindi M

1 reviews | Active since Feb 2023

14 Mar 2025, 11:59

I was scheduled to pick up my vehicle from webuycars in Germiston after work at 4:30, unfortunately as I left work there was heavy storms and there was floods and bad traffic making my trip from Midrand to Germiston 1hr30min instead of the usual 26mins I

I was scheduled to pick up my vehicle from webuycars in Germiston after work at 4:30, unfortunately as I left work there was heavy storms and there was floods and bad traffic making my trip from Midrand to Germiston 1hr30min instead of the usual 26mins I had anticipated. I was on my way to Germiston and was told that I should reschedule cause Johan wanted to leave but it was not even 17:30 and they were due to close at 18:00. I refused to reschedule as I had already paid for an uber there which costed me a fortune due to the weather conditions. I arrived there to a very rude Johan who was very dismissive and in a hurry to leave even though it still before 6pm. I found his service very very poor and very unpleasant. I would rate him 0/10.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply14 Mar 2025, 13:16
Official
Dear Cindi,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
CM
Cindi M's update31 Mar 2025, 09:56
Reviewer Update
I am yet to receive this feedback you said I would be provided with. I am left to assume that Webuycars generally doesn’t value the quality of service that is being offered to their customers.