I REGRET BUYING MY FIRST CAR AT WE BUYCARS, PATHETIC SERVICE

I I am writing to formally express my disappointment with the service and treatment that I am getting from Webuy cars Germiston branch. As a customer, I expected a level of professionalism and care that was unfortunately not met during my recent experience with them. I bought a 2022 Haval Jolion at Webuy cars Germiston branch in June 2024 and was assisted by Hanre Claasen , Petru Botha and Prayer Sibuyi. The contract that I signed stated that I have 2 years Warranty and was also charged R2200 for licencing and registration. I submitted all documents that were needed including a proof of address that was required for licencing. Within 6 months of having the car, I was contacted by Hanre advising that I should take my car to Dekra for checks and that they will pay. Apparently the checks were not done right and had failed. I understood and did that. Within the same 6 months, my card disk had expired and had to go renew it. When I renewed the licence disk , it pulled through a totally different number plate registered under North West where I am currently residing. I contacted Hanre who advised that everything is okay and that changes had to be made from the previous owner and the plate was now under my names. 3 months later in January 2025 I received a call from Webuy cars telling me that they have my number plate which is registered under Gauteng and they advised that I provided a proof of address stating that I stay in Gauteng , which is lie. I am now uncertain as to which number plate is correct as I currently have a N.west plate on my car and they have a GP one. My insurance and tracker are updated using the North West plate and I paid R2200 for registration and licensing which was done totally wrong. When I asked for answers, I was told the lady who submitted my documents, Prayer Sibuyi is no longer working there!!!! I have been in contact with Petru and Hanre for almost a year regarding the issue and nothing has been done to date. I called in requesting a copy of the contract that I signed and I was told they cannot send it to me and that I should request it in writing!! I enquired further about the 2 years warranty of the car and was only told I have no such and that there is no warranty cover on the car. All I have heard is lies , lies and lies and I just don’t know what to do anymore.