1 reviews | Active since Sept 2024
I bought a vehicle from We Buy Cars Silverlakes in September 2024
I bought a vehicle from We Buy Cars Silverlakes in September 2024. The vehicle was marked Platinum indicating it had passed roadworthy. Dekra confirmed it passed roadworthy on 28 August 2024. I took possession of the vehicle and the salesman, Yaseen, informed me they would send the registration documents to my closest branch, Germiston. Upon collecting the registration documents, I found a slip of paper indicating that I should buy a new license for the vehicle and I would need the roadworthy certificate, copy of my ID and proof of address. I messaged Yaseen on 2 October 2024 requesting the roadworthy certificate. He has not yet responded. I called WBC call centre on 6 January 2025 and 10 January 2025 and they refused to share the branch manager's contact number. I tried calling the salesman but his phone is continuously unavailable. So, if you are looking for after sales assistance, WBC is NOT the way to go.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
