JO
Jody O

1 reviews | Active since Sept 2018

16 Oct 2023, 16:15

HORROR AT WEBUYCARS

To whom it may concern, I have had a history with Webuycars, I bought one car and sold two in the past. I live in Chintsa East near East London, I bought a Mercedes Benz E*** from a dealership but didn't think too much of the height of the car, meaning it is too low for us on these roads. I decided to call Webuycars in East London at the Beacon Bay branch. I messaged the below to Langs.

Hi there Langs, so I got your number from Jody. I sold webuycars a car about two months back so that I may purchase another car, we got this car about two months back but my biggest issue with her is that she is low on the road, staying out in Chintsa East we were stupid in thinking it would work, so I have been looking on your website and I saw a car that I want, but now I have to sell this car. I have bought one car from you guys and sold two. I know you have to have the car on your name for over 6 months but as I am so keen on the car I saw on your web page I am desperate to sell for the SUV we so badly need. Do you think we can get around selling the car even though I have only had it for 2 months on my name?

This was his reply

[12:24, 10/16/2023] +***8: We can still buy the car [12:24, 10/16/2023] +***8: Please bring it to beacon bay retail park

I was so very happy as now I can potentially sell my car and get a SUV for these horrid roads.

We took the car in, he did all the evaluation and we got an offer of 90k, great I accepted the offer, sent him the proof of payment for the car and the invoice from where we purchased the car, (Please see all attached) my ID and whatever he asked for.

Sitting there now waiting for the money to be transferred so that I can purchase the X3 BMW as below shows

Hi Jody Oelofse, We see you’re interested in the 2005 BMW X3 3.0i Auto, located at our Epping Branch - https://goo.gl/maps/J6xJoxytTUbfrjpa6. Your lead number as ***. Your assigned sales executive: Clinton Heckrat

I would have had to add another few k in to keep purchasing this vehicle.

Then he came up with more and more issues, now they wanted the person I bought the car from to send him the proof of purchase etc. I mean what on earth, it makes one feel like a ********. He said oh because the car is not on my name for over 6 months this is the requirement. But why go through all the trouble when I asked him from the start. My character has been blemished

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Replies (3)
Webuycars.co.za
Webuycars.co.za's reply17 Oct 2023, 08:02
Official
Dear Jody

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
JO
Jody O's update17 Oct 2023, 08:15
Reviewer Update
Thank you.
JO
Jody O's update17 Oct 2023, 09:39
Reviewer Update
Can you perhaps tell me when it is that you will get back to me with regards to the matter. I don't just want a automated response I would like a proper inquest into this! I will not accept that. Thank you