SS
Sello S

1 reviews | Active since Feb 2023

21 Jan 2026, 13:37

Horrific customer experience at WeBuyCars.

Worst dealership I’ve ever heard of in my buying cars experience. Amarah Patel from client service has ghosted me for weeks. Senior Cars Sales Manager Masene from North Gate Branch, should just not work with clients, has no client service ethic. I’m struggling to cancel the vehicle asset financing, I have paid the usage fee, yet there’s no confirmation of closing the account. I have been to the branch in Germiston to escalate the matter, I’m receiving no help. I’m yet to see another debit order for a car that’s broken and not in my possession since 2025/12/09. I will never set foot in that dealership again.

0
Replies (1)
Webuycars.co.za
Webuycars.co.za's reply23 Jan 2026, 11:02
Official
Hello Sello,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.