AN
Ash N

1 reviews | Active since May 2026

12 May 2026, 20:51

Horrible service We Buy Cars

I logged complaint 141000 on 24 April 2026 and it is still unresolved.

Despite multiple calls and emails, I only get a response every 2 weeks saying it’s been “escalated” and that they are awaiting management feedback. There has been no resolution, no timeline, and no accountability.

The level of customer care is extremely poor. At this point it feels like the issue is being ignored and delayed intentionally.

I would advise others to think twice before dealing with this company if you expect timely support. I’m posting this in the hope that management will finally take this seriously and resolve it.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply12 May 2026, 20:53
Official
Hello Ash,

We appreciate you bringing this to our attention. Our team is actively looking into your reference and will get back to you shortly.