sS
sandboom S

1 reviews | Active since May 2017

12 Dec 2019, 12:56

HORRIBLE SERVICE. NO FEEDBACK. BEING IGNORED.

Extremely terrible service received from the Durban Branch. I had bought the car in September 2019. Paid my own flight ticket to go and fetch the car. When we got there the cars license had expired which was not noted.when we were about to leave we had to tell Ryno the salesman that the license disk was expireed. We had to go to the other branch to get a temp license which seems simple yet now It is already December and the License Disk has still yet to be done by them. I eventually phoned through to speak to management to do the license disk myself as my messages and calls have been ignored by Ryno the salesman assisting me. We had to take the car for another roadworthy to have the license disk done this all after they found out after i had purchased the vehicle that the enigine had been replaced. So the enigine replacement was not even picked up when they originally did the first roadworthy. We had to keep taking out temp licenses because we are still awaiting the license disk which as mentioned I had to do on my own eventually because nothing is being done and my messages are just not being answered and my phone calls are being ignored. I have managed to get the license disk sorted after another roadworthy and a police clearance that we had to do because they sold the car without even doing the correct checks on the vehicle. I had sent in for payment to pick up the license disk and yet again no feedback and I'm being ignored. It's almost been 4 months after the car has been purchased and it has been a rollercoaster of uhms and ahs and I don't know and being ignored. I am extremely disappointed in the service I have received. So after purchasing a car they just don't care about sorting out the mistakes the8y have made. Not doing the appropriate checks on their vehicles. If I had just listened to the first review in January I would have saved myself alot of trouble.

0
Replies (0)