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Andrie N

1 reviews | Active since Feb 2018

10 Aug 2023, 07:30

HORRIBLE SERVICE AT WEBUYCARS THE DOME!!!!

I bought a car there 2 weeks ago... First of all it was on a Sunday, the lady that helped me ( Shimone something) said she will contact me on Monday in regards with being approved and getting the car. She NEVER came back to me, I had to phone frequently to just get someone to help me. Eventually a lady helped me and said I can get the car on Tuesday. Tuesday I went to get it, the sales guy Scot went through everything with me on the car... I informed him about the petrol pedal not being correct, he said no there is nothing wrong. The next day I had a look at the pedal and saw a rubber band around it. Now it is my problem to get it fixed. The SERVICE of this company IS REALLY BAD!!!!!! My car is still not fixed.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply10 Aug 2023, 08:42
Official
Dear Andrie

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards