DB
Dewald B
1 reviews | Active since Feb 2022
08 Dec 2022, 11:31
Horrible service at we buy cars
Sold me a car supposedly with no problems. I have had to fix the radiator fan, oil poump, oil leak, wheel bearings and sitting with a R120 000 quote for the next problem. Logged a complaint and have called 10 times after that. The agent just does not pick up the phone.
Shocking
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Replies (7)DB
Dewald B's updateReviewer Update
08 Dec 2022, 14:54Three and a half hours later and I have called 6 times more. I have still not been able to get through to anyone that can assisit. Not the agent asigned, nor the sales manager. They are just not peaking up their phones
DB
Dewald B's update08 Dec 2022, 14:54
Reviewer Update
Three and a half hours later and I have called 6 times more. I have still not been able to get through to anyone that can assisit. Not the agent asigned, nor the sales manager. They are just not peaking up their phones
Webuycars.co.za's replyOfficial
08 Dec 2022, 16:56Dear Dewald,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply08 Dec 2022, 16:56
Official
Dear Dewald,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
DB
Dewald B's updateReviewer Update
09 Dec 2022, 14:44Now it is Friday, I have spoken to one person once and sent all the stuff they wanted. But I can’t get hold of anyone. Nobody is replying my email or answering my calls.
I am sitting at we buy cars midstream on a friday 14:45 and nobody is here to assist me with my complaint
I am sitting at we buy cars midstream on a friday 14:45 and nobody is here to assist me with my complaint
DB
Dewald B's update09 Dec 2022, 14:44
Reviewer Update
Now it is Friday, I have spoken to one person once and sent all the stuff they wanted. But I can’t get hold of anyone. Nobody is replying my email or answering my calls.
I am sitting at we buy cars midstream on a friday 14:45 and nobody is here to assist me with my complaint
I am sitting at we buy cars midstream on a friday 14:45 and nobody is here to assist me with my complaint
DB
Dewald B's updateReviewer Update
09 Dec 2022, 15:09Now the guy is only coming in 16:30. Will have to wait for him
DB
Dewald B's update09 Dec 2022, 15:09
Reviewer Update
Now the guy is only coming in 16:30. Will have to wait for him
DB
Dewald B's updateReviewer Update
09 Dec 2022, 16:40He is not picking up his phone anymore. Guess he is not going to pitch
DB
Dewald B's update09 Dec 2022, 16:40
Reviewer Update
He is not picking up his phone anymore. Guess he is not going to pitch
DB
Dewald B's updateReviewer Update
09 Dec 2022, 18:02I was helped by the sales manager from midstream branch as Ruan never pitched
DB
Dewald B's update09 Dec 2022, 18:02
Reviewer Update
I was helped by the sales manager from midstream branch as Ruan never pitched
Webuycars.co.za's replyOfficial
13 Dec 2022, 08:03Good Day,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Webuycars.co.za's reply13 Dec 2022, 08:03
Official
Good Day,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards