HB
Herman B

1 reviews | Active since Nov 2018

07 Nov 2018, 13:48

Horrible Service

I filled in the online enquiry form - Nobody contacted me I phoned the contact centre. They put me through to a salesman at the Durban Branch where a salesman (Sam) answered. He took my details and never got back to me. I call the contact centre the next day. They put me through to their Durban branch. Sam answers. Takes my details again. Never gets back to me. I phone the contact centre and ask to speak to any sales person at the Durban branch (excluding all Sam's). Nobody answers after three attempts. I will not be buying anything soon from webuycars.

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply07 Nov 2018, 13:53
Official
Hi Herman, 

Kindly find that we will revert back with feedback as soon as possible. 

Regards, 
Webuycars.co.za
Webuycars.co.za's reply08 Nov 2018, 15:06
Official
Hi Herman, 

As per the feedback from our Durban Branch Manager, all queries have been attended to.

Regards,