Horrible, nauseating service

I wish there was an option for no stars!!!

Some background-I bought a “Golden sticker” Range Rover Evoque from these guys, the vehicle has roughly 77,000km on the clock and supposedly the vehicle has a full device record and has been serviced just before I took ownership of the vehicle (although it still brings a error of service required).

On my “test” drive we could only do a short distance as there was not enough petrol in the car (I should have known by then), anyways I took ownership of the vehicle on Tuesday 5th September 2023. Upon my collection of the vehicle I truly thought the car would be washed and presented with a bow or something to make the purchase special, nevertheless upon my return back to my residence I have noticed a massive noice on the wheels(the salesman could not tell me exactly what it, except that he had it checked out and it will go away). The sound got worse and worse as I went back home. On Wednesday we probably did about 35km with the car before we noticed that the back seatbelts does not clip in (so much for a “golden sticker” road worthy car). On Thursday we drove about 150m from home before I broke down a first time. We buy cars came with a low bed truck and fetched it. Apparently the battery was faulty. I had a appointment with the workshop to fix my seatbelts and some other issues I have pointed out, when I rocked up on Saturday (please bare in mind it is about a 65km drive from my house and I can strap my children in) I go told all the parts are not there I have to return sometime in the week. As of today the vehicle has such a bad noise that I can’t even drive the car. No urgency in their service, no urgency in customer satisfaction.

I was planning on buying another vehicle from them, after my experience I would much rather walk then buying anything from these oaks!!!!!