SR
Shanil R

1 reviews | Active since Nov 2013

19 Aug 2024, 19:51

Horrible Issue Resolution from WeBuyCars

Horrible service when it comes to issue resolution. It's over 2 weeks now and I don't have feedback on whether they are covering the shortfall on repairs. Kayla does not respond to emails requesting feedback. You can't trust what she says either because when I called for feedback last week, I was told I would be notified of the outcome that same day. There is no concern for the customer, even after notifying them that the mechanic would need to start charging storage fees since the vehicle has been lying with them for so long. I will never deal with any branch of WeBuyCars ever again.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply20 Aug 2024, 08:01
Official
Dear Shanil,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards