TM
Tshanduko M

1 reviews | Active since Jan 2025

24 Jan 2025, 08:57

Horrible Experience

I bought a car from we buy cars under finance this car is not even 4 months old under my ownership Reasons: 1. The car broke down due to cooling system right after me collecting it from the branch - I called my salesperson he said it is after working hours I should take the car to somewhere where it is safer which I ended up doing with my own money - Following day, I was advised to take the car to the nearest RMI workshop which I did with my own money again, We Buy Cars paid for the repairs 2. The car broke down in a period of 3 month after picking up from workshop - The car had the same cooling system problem, I reported it to We Buy Cars they said I must take it to the nearest RMI workshop - Which I did and they didn’t pay the cost which were paid by my warranty option innovation group 3. Within a month of repair, the car is having problems again - I took it to the nearest RMI today to get it repaired

I am worried because it’s my third time buying a car from we buy cars and I have never had such problems it is only this car that’s giving me problems, this car spends so much time in the work shop almost every month, I am always using uber or taxis which is very costing for me at that time i have monthly installments for a car that's always at the workshop

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply24 Jan 2025, 09:16
Official
Dear Tshanduko,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards