SC
Sihle C
1 reviews | Active since Jul 2021
11 Sept 2023, 12:18
horrible after sales service
purchased vehicle and sales went well and vehicle was in condition they promised. However the after sales service was a disaster. I requested natis documents to be shipped in Pretoria branch and they kept them at Durban. called many times and every time i was told they would be in Pretoria in 48 hours. everyday when 48 hours passes, they tell me they will be ready in 48 hours. its unprofessional for them and sales person Darshen Pillay, who wasted my time and money.
Helpful (0)
Replies (2)0
Replies (2)
Webuycars.co.za's replyOfficial
11 Sept 2023, 14:13Dear Sihle
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply11 Sept 2023, 14:13
Official
Dear Sihle
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
SC
Sihle C's updateReviewer Update
11 Sept 2023, 16:10while we still there the lady Angelique from silverlakes branch was an Angel. She took her time to understand the situation, and went an extra mile in dealing with the situation, which assisted the situation greatly. We need people like her to make south Africa great!
SC
Sihle C's update11 Sept 2023, 16:10
Reviewer Update
while we still there the lady Angelique from silverlakes branch was an Angel. She took her time to understand the situation, and went an extra mile in dealing with the situation, which assisted the situation greatly. We need people like her to make south Africa great!