tT
tushyanaidoo T

1 reviews | Active since Sept 2016

25 Jan 2017, 19:38

Honeyed Words and Empty Promises

<p>Contacted the aformentioned company to request a quote for my car. They offered me far less than I expected, which was not a big issue, however I mentioned to them that I was not happy with their offering and would like to let them know at a later stage.</p> <p> </p> <p>The salesman, Karl Liebenberg, said that I shouldn't worry and I can back out of a deal with them at any point if I get a higher bid, all they would need to do is reverse the deposit. As quoted "there would be no issue with returning the deposit if you get a higher amount". Foolishly, I believed him. Turns out that now I have a higher offer, however what makes it worse is that the salesman, Karl Liebenberg, has taken my Motor Vehicle Registration papers as they paid the deposit.</p> <p> </p> <p>This is something he conveniently did not mention to me when the deposit was done. I continued conversing with them letting them know that I have received a higher amount and can they meet it, which they did not agree to do. After two days of no responses from any messages sent to my POC, Karl Liebenberg, I have now accepted their revised amount and am requesting a sales agreement to prevent any of the honeyed words.</p> <p> </p> <p>As I have received no correspondence from them relating to my paperwork, I think I can safely assume that it was payment for my papers, meaning I can keep the deposit? </p> <p> </p> <p>Kind regards, </p> <p>Tushya :) </p>

0
Replies (5)
Webuycars.co.za
Webuycars.co.za's reply26 Jan 2017, 08:57
Official

Hi Tushya,

We are investigating the matter and will revert back to you once we have feedback from our buying department.

The WBC Team

Webuycars.co.za
Webuycars.co.za's reply26 Jan 2017, 13:09
Official

Hi Tushya,

Following your communication with Peter Koekemoer of the Cape Town branch, the buyer who assisted you is still new and miss informed you regarding the process and so we take responsibility for the miss communication. However, we are glad that the matter has been resolved and trust that all is in order.

The WBC Team

tT
tushyanaidoo T's update26 Jan 2017, 13:47
Reviewer Update

Hello WBC,

Thank you for your attempts at resolving this. I am waiting for the revised sales agreement from your buyer. At this point I will be happy to remove this review.

Thank you

tT
tushyanaidoo T's update26 Jan 2017, 13:50
Reviewer Update

Resolved, awaiting pick up on Saturday.

Thanks for your response.

Webuycars.co.za
Webuycars.co.za's reply26 Jan 2017, 13:52
Official

Hi Tushya,

Glad to have assisted - all the best!