1 reviews | Active since Sept 2021
Holding Deposit
Placed a holding deposit on a vehicle on 24/08/2025 of R5k (702511B51D05871 M Jacobs) was told the bank declined my application on 28/08/2025 and requested a refund. This was never done by the consultant (Matthew) on leave the following week. I again requested a refund from the new consultant (Kagiso) on 03/09/2025. In between the bank approved the application, I have collected the vehicle on Saturday 06/09/2025. It is today the 12/09/2025 and still no refund on the holding deposit and no confirmation as to when this will be done. As per my conversation this morning Ashton Atkinson was supposed to phone me. I just want my refund. When the bank declined my application, the refund should have been processed as I requested on 28/08/2025.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.