Here is Why You Should Think Twice Before buying a car from We Buy Cars

Please think carefully before you buy a car at We Buy Cars. Here's why: We bought car at We Buy Cars by trading in a 2019 Kia Picanto. The salesman called Andrew told us that we could bring the car back with any faults that we discover after we take the car home. The car was a Peugeot 307, after the test drive we took the car home, but the next day we discovered that all the lights were not actually working properly, the left side indicator lights were not working and the left side brake lights were not working, further the left passenger door could not open from the outside. The car was overheating after driving it for about 20 minutes. We called Andrew to report the faults but he said we just had to replace the bulbs, but after replacing it was still not working, so clearly there was a problem with the wiring, but by this time we did not know that the car was overheating. A week later we discovered that the car was over heating and called Andrew but this time he did not take our call, neither did he reply to our messages. Two weeks later we discovered that even the water bottle for the wipers was completely missing when we checked to fil the water bottle for the wipers. We emailed the customer service department about the faults but they said we had to list the complaint on the website, we did that, and after 3 weeks, after filing more complaints with their customer service, we received an email to say that they take our complaint very seriously and the matter would be attended to, but nothing happened until after a month. We decided to go into the Epping branch and spoke to the Sales Manager, Mr RP De Beer. He said he found our complaints and agreed that there was a fault the cooling system but that it was not disclosed. If we knew about the cooling the problems with the cooling system then we would not have taken the car. He also said that we must bring the car in so that their workshop can repair the car if not, then they would cancel the deal and refund our money. But afterwards we were told that the problem was now being handled by a department which is apparently above branch level and they will make the final decisions. Then we got an email from Mpho who told us that someone called Vinolia would handle our complaint. She in turn told us we must bring the car in to the Epping branch, but the next day we received an email to say, that they cannot solve our problem. We went back into the branch and spoke to the branch manager called Prosper who told us the same thing but also we took the car for a test drive and we took the car off the premises. We told him him that the car does not overheat immediately and the test drive was only for 5 minutes. The bottom line is; we are sitting with a car that we cannot drive without proper indicator lights and back lights, and that overheats every 20 minutes. My fiancé almost had an accident with the car when she turned into the a side road without the indicator lights. So my final review on We Buy Cars is that they gave us Very Bad Service!!