Help

I bought a car through webuycars the dome on the 25th of March 2024, on my call log shows that I had received a call on the 27th of May, 10th June and 13th June one of those calls was to inform me that my Disc is due for collection. I didn't keep track of the specific dates that I had went to webuycars the dome offices for collection, first the lady told me the Disc has not arrived, second time she promised to call me but never did on the 14th of September I went their offices again because I was supposed to be admitted at the mental health institution between the 17th and 18th, however, the unforeseen occurred later on the 14th of September. Claim processes took place as per normal until yesterday when my insurance informed me that they can not settle the car due to the Disc, I went back to webuycars the dome offices again yesterday and I was told there's was nothing they can do for me at that point they can only reach out to relevant people tomorrow which is today. Disc was paid for and released but the back and led expiration date of the roadworthy and the car can not go for a roadworthy test because it's written off. I am working a 1am shift that alone requires me to have my own transport, I have mental problems and that leads me to not having friends uber drivers are taking advantage because I'm stranded and I don't talk much. Webuycars why am I facing such a tragedy while I pay monthly installments so well. The pain I had when they finance company deducted the monthly payment while the car is written off what makes me cry even more is that I was promised a call by your stuff with confirmation at 9am but I had to call them myself and beg the sales man to please pass my message to the lady who's handling matter only to get a call that says the person who's suppose to provide or rather check what is happening with the Disc is currently in a meeting kanti what have I done on this earth to face or to go through such difficulties. I'm literally paying for my problems to keep showing up.

I wish this message gets to people who can help I only need this to be dealt with and done coz I'm in serious need of another car