**** Hello Peter reviews by sale agent

I purchased a car from the “We Buy Cars” branch in March 2025, and unfortunately, my experience has been deeply disappointing. From the start, the agent who assisted me (Isaac) took my phone under the pretense of needing a code, only to leave himself a five-star review on my behalf without my consent. This wasn’t a one-time incident; he did this multiple times and even asked my sister for her phone to do the same, which I find *****ulent.

I raised these issues with two managers, Tim and James, but there has been no meaningful resolution. After the sale, they failed to keep aside the old tires as promised and neglected to give me the necessary permit, which almost resulted in the car being impounded.

When I reported a noise in the car and a non-working charging port, they falsely claimed the issues were fixed without any actual repair. I’ve reached out multiple times for feedback and received silence from top management. This has been an unjust and unfair experience, and I’m sharing my story so others are aware and hopefully this situation can be remedied.