DN
Das N

1 reviews | Active since May 2020

16 Jul 2024, 20:18

Great service from we buy cars

I emailed we buy cars Durban to valuate with the intention of selling Two of my vehicles to purchase another from a private dealer. A Indian gentleman from we buy cars contacted me by the name of TRISTAN who said he would come out to me to make the valuations. We made the suitable appointment.

After spending time with both vehicles he gave me a quotation for the first vehicle being a newer model the quote was fair and expected, but I could have done with a bit more (doesn't everyone?) . The second vehicle being slightly older but in reasonable NICK was emailed to me a while later. I was disappointed in that evaluation and I had more interests from private buyers with higher offers but in the past all my vehicles were sold to we buy cars at good value and their is no hassle with payment as compared to some private buyers. I phoned TRISTAN who valuated my vehicles and I stated my disappointment more especially with the second vehicle . TRISTAN listened to my dilemma and stated he made reasonable valuations. Understanding his side of it their is quite a narrow margin that he had to work on. However he heard my plea and insisted he would help me the best way he could I believe by speaking or getting advi*****t from his management Good news a little while later he informed me a little higher valuation nothing substantial but a figure I deemed reasonable. I just like to compliment Tristan from we buy cars Durban and going the extra mile to help and please a customer. Thank you for the effort to both TRISTAN and we buy cars. It's the customer service and satisfaction that counts and they have delivered

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply17 Jul 2024, 08:11
Official
Hi,

Thank you for your wonderful review!

Warm regards