1 reviews | Active since Mar 2018
Grace Ngwenya
I just made a call few minutes ago and spoke to Grace Ngwenya regarding a follow up on ***. What a rude human being, I wish my case was handled by Mpho Muravha, the person who listens to you and not block each and every single word you trying to say. If really call are recorded I believe the management should listen to it.
There’s nothing painful like trying to explain something and then someone keeps on blocking you by saying one and the same thing for almost 10 times, even if you’re asking something totally different you get blocked by that person saying the same thing without you even finishing the sentence, that’s what Grace Ngwenya did to me. Continue to speak like that to clients probably that’s where you’re good at and surely it’s working for you and webuycars too.
I’ve bought 4 cars at webuycars, even my father bought himself one there too, I referred my colleagues and they bought cars there as well, it was a great service and experience too, sadly my very last one gave me issues within a month hence I ended up speaking to this is rude human! As much as nothing will be done about this review but some people do need to know what to expect when they calling regarding concerns.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
