DD
Danie D

1 reviews | Active since Mar 2009

19 Jun 2024, 14:59

Getting to big... WBC...

Dear WBC, I just cancelled a transaction https://www.webuycars.co.za/buy-a-car/Honda/HR-V/*** with WBC because of terrible service and forcing me to purchase warranties that I don't want. It is not my first car with you but you wasted my time, so I won't buy another vechile from you. People don't respond when I tried to purchase through the website, your call centre makes we wait 1 call 10 minute- no result, 1 13 minutes- no result. No respoce on e-mail. Had to go back to the Silverlakes to get a responce... Got Tshepo to help me, he assinged a sales person, submitted everything again, asking of documents already submitted in many mails. At no stage I was made aware of compulsary warranties I had to take out on the vechicle. All the best for the future, I do have lots of other otions...

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply19 Jun 2024, 16:00
Official
Dear Danie

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards