Full Refund not paid

I purchased a Motor bike from We buy cars The dome. I organised a motorbike service shop to do the collection, in my presence on the 3rd of September 2024.

I was notified the next day by the service center of a number of issues the bike had, that needed to be repairs and more importantly THAT WERE NOT COMMUNICATED BY WE BUY CARS.

The sales man organised that the bike be returned to the Dome and the sale be cancelled.

This was done by on the 20th of September. Bike returned Sale cancelled Purchase price refunded

On the 17th of October I went to pay licensing fees for my other vehicles, to my surprise the motor bike I have returned almost a month before was still registered in my name and had a licensing fee due of R240 that I was required to pay.

I made the payment and sent the details to Webuycars demanding a full refund.

To day they have only refund me R192 because “ WBC does not refund debt paid hence the refund received is only R192.”

It has been a back and forth With Amanda Fourie from We but cars, the final feedback they are sticking to is I have to carry the cost of R48 because their admin department didn’t promptly remove the bike from my name.

This is an unacceptable response.

I want the full amount refunded to me.

I should not have to carry the cost of your pay staffs negligence.