CU
Charles U

1 reviews | Active since Nov 2018

05 Jan 2026, 13:01

Frustration regarding registration process

On 19 December 2025 i bought a Cherry Tiggo cash at the Brackengate Branch. The sales persons were professional and helpfull. However i ask them to assist with the registration process and i paid for. I was informed that the process can take up to 21 days but can also be taken quicker. Every time i call the call centre i keep hearing about the 21 days. This is frustrating for me and all i want is to have the vechicle on my name. I saved for 2 years to buy this kind of vechicle and now walked into a brick wall. I also cannot understand why all calls must go through the call centre and why each branch cant have their own contact details. This whole process is really frustrating for me. However the vechicle i bought was a brilliant purchase. I must compliment them on that. But i will really appreciate if the follow up regarding my registration and change of ownership process. The details of the vechile that i purchaced is

Registration : CAA 629628 Type : Cherry Tiggo Pro 4 Lit

Kind Regards

Mr C UYS

CELL : ***

0
Replies (4)
CU
Charles U's update05 Jan 2026, 13:24
Reviewer Update
webuycars, why are you only responding to positive reviews ? What about the concerns of the customers. I went throught alot of reviews on hello peter and notice you are only responding to 5 star postive reviews.
Webuycars.co.za
Webuycars.co.za's reply08 Jan 2026, 07:53
Official
Hello Charles,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.
CU
Charles U's update08 Jan 2026, 08:31
Reviewer Update
Dear Webuycars

Thank you for your responds and commitment to investigate this matter and to provide mw with an update at your earliest convenience. This is highly appreciated.

Kind regards

Charles Uys
CU
Charles U's update09 Jan 2026, 09:59
Reviewer Update
Goodday

Any feedback please

Charles Uys