Frustrated; Disappointed

Frustrated; Disappointed; is only two words to start to explain this complaint. The likely hood that I will suggest to use We Buy Cars - Never. False advertising and to top it, O No, Sorry. “The Caravette is on auction and you can not buy it”. We reserved it!! How is it possible. We arrange to come in and buy it cash. We were there as arranged. On the date and time. No one to reverse the system. This was unfair, and the only answer I got is, sorry it is the system