jJ
johanduckworth J

1 reviews | Active since Oct 2016

26 Feb 2022, 14:11

********** tampering for a sale

I recently purchased a Nissan Navara from we buy cars in Springfield. I experience has been nothing but shocking. Buying a car with a so called full Dekra inspection with all faults presented in documents. We'll I took my new navara for a service and was horrified by what they had found. Firstly there were no brake lights or reverse lights working. The drivers electric window doesn't work, engen mounting collapsed, wheel barings are completely shot, engen needs new rings and all turbo pipes need to be replaced. Then most shocking of all, is when Nissan service center in Portshepstone notified me that the cluster , abs and airbags had been tampered with to remove any fault feom showing on cluster. This is ***** ! Akash, the sales person I dealt with was also aware that I was traveling home to Portshepstone after the purchase. With all the faults and problems, they put my entire family at risk !

After notifying We Buy Cars of my situation , I was sent an email saying someone would contact me within 24hours... im still waiting.

Bare in mind. I paid R101000.00 for the Navara, the quotation for repairs is R127000.00

I expect a full refund for the purchase as well as the service and diagnostic testing

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply26 Feb 2022, 14:29
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards