MP
Melisha P

1 reviews | Active since Oct 2021

06 Oct 2021, 10:04

********** dealership- hides faults of cars

They sell cars according to a falsified dekra report. Bought a car 1.5 weeks ago and the tyres sold to me and pictured on the Dekra report were different. The Dekra report had initially stated all items that needed replacing. These were replaced at my cost. 3 rims were buckled. All of which were NOT stated on the report. They have since paid for the two rear tyres and repair of 3 rims.

The car was sent for servicing and nobody told me that the brake plates needed replacing. The new person doing repairs advised that that was causing a shuddering noise and needed repair. Webuycars refused any liability and said that it was wear and tear. What wear and tear? If there was so called " wear and tear issues" I'd have liked to have known in the Dekra report, as many other cars I've viewed for purchase had stated the brakes needed to be replaced on them. WHY WAS THE REPORT NOT STATING THIS ON MY CAR?! Why was the service that was apparently done and paid for not stating I had an issue.

IF I were aware of the nearly R20000 cost of these repairs that needed to be done by the so called Dekra report then I WOULD NOT have purchased the vehicle

They were told to do a service. And I was not aware there were any issues with the vehicle whatsoever. How can there suddenly be one now?!

They've sold a car to me with ABSOLUTELY FALSE REPRESENTATION OF WHAT I WAS BUYING. If I was AWARE of the faults, I would've easily took another motor vehicle.

I'm also of the opinion that someone from Dekra is receiving kickbacks for under reporting faults on vehicles to push sales through.

I'm disgusted by the response the company has given me telling me that "in no way did they state the car was roadworthy"

Why was finance app**** for and approved if the vehicle was not vouched for in terms of its 'roadworthiness"

What do you have "DEKRA" reports for? If they're just there to lie to me that the vehicle is in a roadwprthy condition

When initially stating the repairs I had to do on the car they told me it is to make the car "roadworthy" but now apparently they are not responsible for ensuring its roadworthy.

I'm of the opinion that this company behaves in an underhanded manner and should not be trusted with your hard earned money.

You can throw the book at me all you want and tell me I've " signed a sales agreement" but the sales agreement only is valid if the report given to me was true and accurate. 2 parties of a deal can only make a deal when presented with the facts. Not falsified facts.

I've basically signed a false deal.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply06 Oct 2021, 11:18
Official
Thank you for taking the time to share your experience with us. We have received your query and will provide you with feedback as soon as possible. Regards