Forget about after service once they have their money

Just an update. After my bad review, I did get contacted by them telling me that my proof of payment and invoice was sent to the relevant party. It got returned because the invoice is in Dutch. While you can clearly see catchwords on the invoice like smart forfour and clutch, they do not want to accept it as its not in english. This after I got permission frim them to import the part. So status quo. Still no refund even though I had permission to buy the part as their "team" could not get the part anywhere, which I just found by googling online.

Just another update. As of today I have still have not received my refund. They want the invoice in English, its in Dutch. And although you can see the words Smart Forfour Clutch on the invoice, its not good enough. The person where I imported it from do not want to change the invoice to english because he said it has already expired. Also why would he care. We buy Cars gave me the go-ahead to import with promises to refund and although they have all the proof of the money paid from my account via Paypal, I am just not receiving my refund. This is horrible service as I made arrangements with We buy Cars that I will make the import seeing that they can not find the part, and although they promised to refund, I am not getting my money back.