CM
Charles M

1 reviews | Active since Feb 2021

28 Nov 2023, 15:23

Fly By Night Service(worst ever)

I was finessed by WeBuyCars into wasting my R32 000. So I bought a second hand car from WBC Springfield Durban, I reside in Johannesburg. I made arrangements to go collect my car and I’ve never seen such terrible service from a company like WeBuyCars. Firstly the R5000 I deposited as auction leverage was placed on a car I told them I’m no longer buying. I had to fork out another R5000 while in Durban cause I was not told this before I went there. That’s just the beginning of my nightmare. After finalising the paperwork and getting ready to leave for Johannesburg, the car didn’t have fuel to take me to the next filling station so I had to push the car after paying R37 000 on the spot. I drove the car back to Joburg, then from there I drove for 3days before it stopped running. The Dekra report said it was due for service and a few repairs, I took it for service but the car wasn’t alright. I called them for a refund and they only asked me one question, “did I fix the car?” I was honest and said I serviced the car but they refused to refund me. Now am left with the car and my R32 000 is gone down the drain.

0
Replies (1)
Webuycars.co.za
Webuycars.co.za's reply28 Nov 2023, 16:44
Official
Dear Charles

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards