MC
Marthenus C

1 reviews | Active since Aug 2024

23 Aug 2024, 13:32

Faulty car bought from WeBuyCars

So I bought a BMW a week ago from WeBuyCars with a DEKRA sticker on which to me means that the car is in great shape. Just to find out after having the car for not a day that it has so many problems. I made contact with them the same day when I encountered the issues and was told they would collect the car on Saturday then they didn't pitch so they told me they would collect on Monday and still didn't pitch. I however got a mechanic to service the car as per their instructions that the car only needs a service. The mechanic encountered so many other faults that has costed me a couple of thousands later and still the car has more problems. I contacted them again today and the manager had such a bad attitude whereby the problem was theirs and not mine. They got a new sales rep to sell me a faulty car. This is not acceptable and I want my money back ASAP and they need to fetch their s****s.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply23 Aug 2024, 14:14
Official
Dear Marthenus,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards