1 reviews | Active since Jul 2015
Faulty Battery Within Three Days - We Do Not Cover Battery Issues
I bought a Jeep Compass on the 27/10/2018 at WeBuyCars - Cape Town and I was told that the car was inspected and fit for use. Within three days of the purchase the car started to give me problems it did not want to go on and I picked that it had battery issue. I then informed my sales man, Elroy, that the car had battery issues and it is hardly since I had the car. That was when I had the shock of my that there was nothing he could do for me to fix the problem I would have to buy myself a new battery. It was against the companies policy to assist with battery issues.
I only had the car for three days and it give me problems. I thought maybe the was standing too long on the floor hence the battery issue and I have been having this for weeks now. This means that I was intentionally sold a car with an inferior battery and secondly I was not informed about the nature of the battery in the car prior the purchase or the policy that states "Battery issues after purchase will not be covered by we buy cars".
As per the feedback and reasons provided by our Cape Town Branch, unfortunately we won't be able to assist any further in this regard.
As per the feedback and reasons provided by our Cape Town Branch, unfortunately we won't be able to assist any further in this regard.
