OM
Olga M
1 reviews | Active since Dec 2024
10 Dec 2024, 11:39
Falsified Dekra reports to get higher status rating
I bought the car in cash at Webuycars Silver Lakes on Gold status. The Dekra report specified that everything was good and the car was ready for roadworthy testing. I took the car for testing, but it failed roadworthy testing due to the problems I bought the car with despite the Dekra report giving a clean sheet. I lodged a concern with Webuycars. It's been three weeks, and my matter has not been resolved. They are dragging their feet to resolve legitimate cases. Webuycars MISREPRESENTS some of their cars to get high returns even when they know the cars should be on green status and at reduced selling prices. This is ******** - misleading your clients to make undue profits.
Helpful (0)
Replies (2)0
Replies (2)Webuycars.co.za's replyOfficial
10 Dec 2024, 11:43Dear Olga
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply10 Dec 2024, 11:43
Official
Dear Olga
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's replyOfficial
13 Dec 2024, 09:12Hello Olga,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Webuycars.co.za's reply13 Dec 2024, 09:12
Official
Hello Olga,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
