EC
Earl C

1 reviews | Active since Jun 2016

18 Jul 2024, 15:51

False platinum certitifcate and still awaiting licensing papers

Bought a car which had two worn shocks in fronts and a loose and worn cv joint. This car was sold with a Platinum roadworthy certificate. They refuse to take accountability and not willing to pay for repairs although I brought it to their attention within the same week. Using the excuse as I signed the paperwork and also had a test drive which . Take note test drive was on smooth surface so could not experience these issues. Now going in for two months- still awaiting the registration and licensing documents. Paid for this service and it’s like they doing me a favour …pathetic service and last time I’m buying a car from this place .. beware buying cars from we buy cars with platinum roadworthy ceritificates and they not taking issues with such life threatening issues when brought to their attention

0
Replies (4)
Webuycars.co.za
Webuycars.co.za's reply19 Jul 2024, 09:03
Official
Dear Earl

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
EC
Earl C's update28 Jul 2024, 12:45
Reviewer Update
Why am I Not surprised ? after an email stating I will receive my license this week. Nothing.
Webuycars.co.za
Webuycars.co.za's reply28 Jul 2024, 14:58
Official
Dear Earl

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
EC
Earl C's update09 Aug 2024, 04:19
Reviewer Update
Still nothing to date! Last I got an email from customer care they will get my risc and possible plates so how can I be charged for plates and then you say “possible” plates?????