False information and poor after self service

I saw some companies can make a fool out of you trust me when I tell. So the story is like this last year November 2023 I sold my car to webuy cars because I was feeling a lil overwhelmed financially and I wanted to clear my loan, we'll Got the money and was able to get my loan down. A week later my car was on their website and they were selling it at around R12.5k profit, fine they are a company they need to make profit. Do went on the Dekra report they post with cars and saw they had mentioned the minor problems the car had.

Long story short , I was impressed that they don't lie about card and they write exactly what is wrong with the car.

So January 2024 went to their website found a car that was on auction and they wrote it had problem with left leg chassis, Brocken subframe, Brocken headlight and defective day light runner. Decided to go on the auction as I thought these are minor issues I can get them fixed as I want to put the car on Uber. Went with my parents to view the car after I woke the bid, got there the car wouldn't move no matter how we press the accelerator. Got disappointed and the guy who had taken over the sale "Biggie" advised us to look for another car in there warehouse and online ranging around that money and we couldn't find anything then we agreed on a refund as the car wasn't moving and we couldn't find a similar one. Ok got told that refund take 3-5working days then we left and waited for the refund. 3 days later the guy calls me and says the car is working they have tested it there was just a pin that had moved from the acceleration their mechanic clipped it and they tested the car and it's working. We went there yet again to test the car because I did love the car, got there tested car, the car was working. Before we could conclude the sale we asked if we can get warranty since this was not working then all of a sudden its working again, then they only agreed on a 2 weeks warranty for it.

Took the car to Dekra for Uber inspection as we wanted to put it in Uber, vehicle failed and even new problems not mentioned on their sale Dekra report were not mentioned, the heater wasn't working, he only tested the Aircon for us as it was hot on that day so we didn't test the heater, now turns out it wasn't working. In the words of the Sales man when we asked him if it won't cost us too much to fix the car , he said " no you won't, the car needs touch ups here and there you won't even spend more than R50k to fix it"

Car didn't have service history, no spare key, took it for the first service and the lady at Nissan said I need to take back the car because I am literally driving my tomb, how can they sell me a car that is so badly damaged... Spoke to Biggie and he wasn't coming to the party, Nissan said I need to take it to a authorized nissan panel beater to get a quote, told Biggie there's a fee they need for me to get the quote all he did is lodged a dispute for me, they said I must send the quote for repairs however they wanted me to pay the quote fee unfortunately because I didn't have the money to pay for the quote a the Nissan authorised panel beater so I took the car to another penalbeter who gave me a quote which I sent to We buy cars. Weeks passed after the quote was sent to them with no response so I decided because the quote given from the panel beater wasn't as bad as what the Nissan authorised deal had estimated the fixing will cost. So I gave the penal beater the go ahead as I needed the chassis to be fixed so I can get the car in Uber.

When the panel beater stripped the car... More problems came to light, most parts underneath were rusted and it was like old Matel was being joined just to keep the car balanced. Panel beater sent me a new quote saying it's not just the one side if the chassis that needs fixing but also the right side and also the lights need replacing as the park lights were not working and the holders of the lights to the bumper were broken. I sent the report, updated quote and pictures to webuy cars and their response was I signed that I am buying the car as is and they will not assist in the repairs and not take it back as now there was a millage difference from when I took the car fron them.

Same Biggie told me I should sell the car back and when I said but obviously they won't give me the money I have purchased it with, so asked him to find out what they will buy it for as it wasn't even a month since I had the car. He never returned to me and with their decision not to help with the fixing if the things they never mentioned on their Dekra report I went and spent close to R50K fixing the chassis and having to align the bumper.

So I decided to now sell back the car to them after fixing the chassis taking it to service twice and all they wanted to pay for it was only R50k mind you the car is not yet even 6months since I got it from them. Recently when I took it to Nissan they also found that the car's started has been bypassed to get the key working.

All I can say Is never trust whatever you see on the webuy cars website.... They will sell you a "traveling casket" as described by the Nissan service advisor.

Now I am sitting with a car that isn't serving the purpose I purchased it for, went into more debts to try fixing it only to always pick up new hidden problems I purchased the car with.

My advise to you, go to the dealer directly when you need a car. Because at we buy cars once you leave the premises with the car and they have your money , you are all alone they don't car!!

As for the R50k offer for the car I purchased for R123 600 + (+-R50k in fixing and service costs) lol woow what a joke of a company. I'm really disappointed in them.