1 reviews | Active since Mar 2024
False Dekra Reports
False dekra reports! I bought a 2017 Ford Fiesta 1T ecoboost on Saturday. First of all the papers said it was a Ford Fiesta 1.4 ambiente which it is not! The dekra report only stated that the left mirror was cracked NOTHING ELSE. I was driving the car back home from the dealership when I first got it and halfway home the clutch completely broke (I have only driven it 31km) I then proceeded to call we buy cars and ask them about this problem and their response was that I needed to send them a quote from an RMI registered mechanic so I did. They responded and said not only would they not fix it but out of "good faith" they will only cancel the deal and take the car back. At this point I was fuming because I had gone through all of the troubles with financing the vehicle and trading in my previous car for the Ford Fiesta. Now I'm left with no car at all. This is becoming a big issue with we buy cars and I'm not the only one experiencing these sorts of troubles.
It's unfortunate to hear this. We would like to get more information regarding your experience.
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It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?
