DD
Dumisani D

1 reviews | Active since Mar 2023

30 Apr 2023, 14:52

FALSE ADVERTI*****T by WEBUYCARS.CO.ZA

I'm not happy about the car I bought from you WEBUYCARS.

You made a false adverti*****t on the Dekra Report you said the Engine of the vehicle is cooling Very Good of which it's false and you said the Interior of the Vehicle is very good of which it's false, you said the Tyres are very good of which it's false Tyres are very old, and they can blast any time you said spare keys is there, but it wasn't there. The vehicle I bought from you. I drove it from Mbombela to Johannesburg. It has no power, the top speed of the car it's only 110km and no power at all. Following day when I drove it again it was overheating and mixing water and oil in the Engine. The reason for me to purchase this vehicle was because of the Dekra report but it was a false adverti*****t. The salesperson David from Mbombela WE BUY CARS branch he failed to assist me. Instead, he told me to log a complaint, but chances are low for me to get help because I bought the car from auction. I've no problem with that but I'm disputing this because they made a false adverti*****t on their DEKRA Report.

Again, I'm still waiting for my refund of the vehicle which I deposited in Dome branch the salesperson Joash always tell me they'll refund it, but nothing seems going to happen, I didn't qualify to purchase it under finance. Kindly refund my deposit.

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Replies (5)
Webuycars.co.za
Webuycars.co.za's reply30 Apr 2023, 16:49
Official
Dear Dumisani

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
DD
Dumisani D's update03 May 2023, 15:18
Reviewer Update
I'm waiting.
DD
Dumisani D's update05 May 2023, 22:12
Reviewer Update
I still can't believe this. I bought this car because I had a planned trip now, I just parked the car. I've been told to send a picture showing the readings and a quotation of fixing the Engine as it is overheating mixing water and oil, something which was not mentioned on the DEKRA REPORT. I thought I'll be assisted soon in less than 24hrs, but I don't think I'll be assisted any time soon here worse after I've ready other negative reviews from other unhappy customers like me. This thing makes me to change my mind now as I see that I'll not going to be assisted here. May you kindly refund back my money and have your vehicle back. Truly speaking I found it pointless, or I've been ******. How does it possible to purchase a vehicle in less than 24hrs the vehicle is broken........
Webuycars.co.za
Webuycars.co.za's reply18 May 2023, 07:42
Official
Dear Dumisani

Our sincerest apologies for the delay.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
DD
Dumisani D's update18 May 2023, 08:11
Reviewer Update
Good day

Yes, two of the agents assisted me with the reversal of my deposit and another lowest quotation of fixing the vehicle they said will make 50% 50% and they mate me halfway as their promise, but the engine part is beyond repair because it has been repaired several times by the three previous owners as I'm the fourth hand on that vehicle. The replacement engine part needs another R15000.00. I truly regret purchasing this vehicle. I thought the DEKRA REPORT was something that you can rely on, but I was wrong. The vehicle is still parked as we speak because I'm now broke as I use my last savings thought I was making an investment not knowing that I'm moving from Hero to Zero.