False Adverti*****t

The car was rated platinum and was advertised with a reverse camera as an additional feature. I buy the car online and then make my way to the province where the car was for collection. I find out upon collection that the car does not have a reverse camera as advertised (False adverti*****t). The branch offers me a full tank and an apology for the inconvenience. Took the car and made a raised a complaint with the head office and all I asked for was compensation for the false adverti*****t. complaint was logged in Apr 2025, we are in Jun 2025 and yet my case is bouncing from pillar to post. I do not get any feedback unless I follow up with them. I tried to be reasonable and not ask for the car to be returned and wanted a mere compensation. I provided them with a quotation for fitment of a camera and they promised to get it approved and will compensate me as such. Dealt with senior employes as well and every time I have to repeat my story, to a point whereby I had to provide evidence that the car was advertised with a reverse camera "I mean, they have records on file and can check this themselves".

It is really true what they say about webuycars. be careful when buying from this company. My story is very long, it id just not the camera but other things which I chose to just be reasonable with hoping they would be reasonable in return when dealing with my case. I rest my case.