1 reviews | Active since Jul 2023
False Advertising
False advertising. We app**** for an A Rating vehicle with 2 small roadworthy issues, after approval they sent us a quote of a R20 000 repair bill to get the vehicle roadworthy. We decided to leave the deal and go for something else, but with the next car is was once again 2 small things, and they hit us with a R36 000 repair bill. We then went ahead and went for an A Rating car with a ready status. After 2 days they notified us that the vehicle can't be financed and it will be changed to a B Rating vehicle. I found this extremely frustrating as this indicates false advertising. If you know there is a risk of the banks not financing the vehicle due to age, then you make it a B Rating from the beginning. I'd also like to know how they do roadworthy checks if you get that type of bill just a week after the initial roadworthy inspection.
Thank you for reaching out. We sincerely apologise for the frustration and disappointment you experienced. We have escalated your matter internally and our team will be in contact with you as soon as possible. Your reference number is 140351.
Thank you for reaching out. We sincerely apologise for the frustration and disappointment you experienced. We have escalated your matter internally and our team will be in contact with you as soon as possible. Your reference number is 140351.
