AH
Alex H
1 reviews | Active since Feb 2018
19 Jun 2024, 14:44
Failure to provide licence disk. Not able to use the vehicle on public road.
Bought a vehicle from we buys cars. The service and treatment was great. Was provided a temporary permit whilst awaiting the licence disk. it is more than a month later with still no disk. Travelled over the weekend and got a traffic fine to to the expired temporary licence. Mailed them immediately, however still no response.
Helpful (0)
Replies (9)0
Replies (9)
Webuycars.co.za's replyOfficial
19 Jun 2024, 16:00Dear Alex
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply19 Jun 2024, 16:00
Official
Dear Alex
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
AH
Alex H's updateReviewer Update
21 Jun 2024, 13:51Still no reply om e-mail or Whatsapp. Samantha not responding.
AH
Alex H's update21 Jun 2024, 13:51
Reviewer Update
Still no reply om e-mail or Whatsapp. Samantha not responding.
AH
Alex H's updateReviewer Update
24 Jun 2024, 19:5024th today and still no response from anyone
AH
Alex H's update24 Jun 2024, 19:50
Reviewer Update
24th today and still no response from anyone
AH
Alex H's updateReviewer Update
26 Jun 2024, 11:26Today is the 26, still no one has contacted me. Afterservice is pathetic.
AH
Alex H's update26 Jun 2024, 11:26
Reviewer Update
Today is the 26, still no one has contacted me. Afterservice is pathetic.
AH
Alex H's updateReviewer Update
28 Jun 2024, 13:52Contacted Palesa on the 26th. She promised they will get back to me. Today the 28th still no feedback.
AH
Alex H's update28 Jun 2024, 13:52
Reviewer Update
Contacted Palesa on the 26th. She promised they will get back to me. Today the 28th still no feedback.
AH
Alex H's updateReviewer Update
01 Jul 2024, 18:46Still no one contacted me. I called Samantha, who promised to escalate the matter. Today is the 3rd and this is still no one contacted me. The most pathetic service
AH
Alex H's update01 Jul 2024, 18:46
Reviewer Update
Still no one contacted me. I called Samantha, who promised to escalate the matter. Today is the 3rd and this is still no one contacted me. The most pathetic service
Webuycars.co.za's replyOfficial
03 Jul 2024, 09:47Good day,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Webuycars.co.za's reply03 Jul 2024, 09:47
Official
Good day,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
AH
Alex H's updateReviewer Update
04 Jul 2024, 13:43All you do is appologise. If you were seriois you would act and resolve the matter. All you do is escalate the matter and your staff could not care less.
AH
Alex H's update04 Jul 2024, 13:43
Reviewer Update
All you do is appologise. If you were seriois you would act and resolve the matter. All you do is escalate the matter and your staff could not care less.
AH
Alex H's updateReviewer Update
10 Jul 2024, 08:20Today is 10 July 204 and stil no disk or feedback.
AH
Alex H's update10 Jul 2024, 08:20
Reviewer Update
Today is 10 July 204 and stil no disk or feedback.