Fail to pay holding deposit back.

I received a call from webuycars the day after I wrote the review, since then I have been in contact with 3 different people, I am still waiting for my refund or just an email to confirm that they received everything they asked me to send them. So basicly I am back were I started 2 weeks ago. No word from them. So is this going to cost me airtime and data so that I again need to tell my storie to someone els, who is going to make the same promise as the rest of the people I have spoke to so far ..." We will sort it out for you mama just email me this and that".... then I leave it for 3 days and start the whole thing all over again. Are you guys going to pay me back or not? . I did not buy a car from you! I need that money because I found a car that I want to buy, so what now????

Thank you, I appreciate it.
Webuycars contacted me and ask for proof of my bank account, I have emailed it to you as requested I really hope that I can get my refund by tomorrow.