MW
Monique W

1 reviews | Active since Feb 2025

25 Feb 2025, 14:23

Extremely poor service by *********** staff !

The quality of service from the WeBuyCars in Germiston is absolutely horrible !! A deposit was made in order to reserve the car, 3 weeks later and this still has not been paid back into my account; which has now costing me interest. Are they going to pay that too !! From the sales executive to the financial consultant, no one is able to clarify where the money is or when I will receive it. I am so tired of dealing with *********** people. I will never ever buy a car from them again. Poor poor poor customer service !!

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply25 Feb 2025, 14:43
Official
Dear Monique,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards