1 reviews | Active since Oct 2014
Extremely poor offer ranges
<p>I am very surprised how this company is doing business. It seems that they calculate their offer ranges to be far lower than that what Transunion recommend (and they don't even think about considering vehicle extra's).</p> <p>When confronted with the Transunion facts they simply state that they don't want to do business with you anymore.</p> <p>I guess they are chasing R30k+ profits on the resale of your car.</p>
Hallo
To my knowledge, Webuycars is the single biggest purchaser of used vehicles in South Africa.
We have been working in this industry for longer than 18 years.
We take immense pride in what we do every day.
We were the very first company in South Africa, beating many other prominent countries to it as well, to offer a Professional Dedicated Car-Buying Service, who serve you where you are.
Today it is a worldwide phenomenon.
We serve a record number of people every month, and we are growing this business every month.
We started out with a stock of two vehicles, 18 years ago, and we have grown this business of Buying and Selling vehicles with our own money to a business that has had virtually no debt ever and carries stock of almost a thousand vehicles, with a record turnover time.
The prices we offer is based on our perception of supply and demand, we need to sell just as fast as we buy, otherwise, we are going to run into problems with space and cash-flow.
We have an honest and sincere empathy with people who do not understand the dynamics of this business, all we can say is that we are sorry we fell short of your expectations.
It is a free market, you are free to ask whatever you want on your car, I am free to make you an offer, and you are free to refuse and move on and sell to the highest bidder.
As far as the Transunion Book Values are concerned, I suggest you read the introduction in the beginning of the book and the "How To" guide in the front of the book so you may also understand the context and scope of these values.
As we say in the Trade, it is not the book that buys the car, it is us.
Please feel free to visit www dot webuycars dotcoza if you need to sell your car, and do have a look at www dot wesellcars dotcoza, our selling devission.
Dirk
Hallo
To my knowledge, Webuycars is the single biggest purchaser of used vehicles in South Africa.
We have been working in this industry for longer than 18 years.
We take immense pride in what we do every day.
We were the very first company in South Africa, beating many other prominent countries to it as well, to offer a Professional Dedicated Car-Buying Service, who serve you where you are.
Today it is a worldwide phenomenon.
We serve a record number of people every month, and we are growing this business every month.
We started out with a stock of two vehicles, 18 years ago, and we have grown this business of Buying and Selling vehicles with our own money to a business that has had virtually no debt ever and carries stock of almost a thousand vehicles, with a record turnover time.
The prices we offer is based on our perception of supply and demand, we need to sell just as fast as we buy, otherwise, we are going to run into problems with space and cash-flow.
We have an honest and sincere empathy with people who do not understand the dynamics of this business, all we can say is that we are sorry we fell short of your expectations.
It is a free market, you are free to ask whatever you want on your car, I am free to make you an offer, and you are free to refuse and move on and sell to the highest bidder.
As far as the Transunion Book Values are concerned, I suggest you read the introduction in the beginning of the book and the "How To" guide in the front of the book so you may also understand the context and scope of these values.
As we say in the Trade, it is not the book that buys the car, it is us.
Please feel free to visit www dot webuycars dotcoza if you need to sell your car, and do have a look at www dot wesellcars dotcoza, our selling devission.
Dirk
Ek is baie gelukkig met hoe Stefan hierdie klagte hanteer het:
Stefan Le Roux <***>
Attachments 11:07 AM (9 minutes ago)
to me
Afrikaans
English Translate message
Turn off for: Afrikaans
Soos bepsreek.
Begin forwarded message:
From: Rudi Badenhorst <***>
Date: 24 May 2017 at 6:58:14 PM SAST
To: Stefan Le Roux <***>
Subject: Re: VERKOOP VAN CHEV UTE
Goeie Dag Stefan,
Miskien, maar dit lyk vir my absoluut asof julle hoop mense val daarvoor (Dink mense daarbuite moet weet daarvan).
Die ekwavelente waarde van my bakkie nuut is omtrent R 245,300, dit is: nuwe model 1.8i sport (sien attachment) + canopy (R10K) + diens plan(R10K) + towbar (R1K).
Sien asb "Car_Value Report.pdf" vir die boekie waarde grense ( wat normale handelaars gebruik, maar lyk my nie julle nie).
Ek sal seker 'n splinter nuwe bakkie koop as die enigste veranderlike "nuut" is.
Groete
Rudi Badenhorst
2017-05-24 12:49 GMT+02:00 Stefan Le Roux <***>:
Goeie dag Rudi,
Baie dankie vir jou e-pos.
Daar is baie faktore tersprake wanneer ons jou indikasie maak en dit is nie ons intensie om vir jou 'n lae offer te maak en te hoop jy val daarvoor nie.
Tans adverteer GM SA 2017 / nuut, uit die boks Chev Utes vir R139 000 met rubberzing en op die pad koste ingesluit.
Dan kan jy ook gaan kyk hoveel demo modelle by die verkseie GM handelaars gedverteer word. Dus sou jy as verbruiker eerder 'n splinter nuwe bakkie koop ( ek verstaan dit is die basis modelle met A/C ) of jou 4 jaar oue bakkie vir 160K?
Ek hoop dit help jou.
Groete
Stefan
On 24 May 2017, at 10:23 AM, Rudi Badenhorst <***> wrote:
Goeie Dag Stefan,
Die prys grense (R 115 000 tot R 120 000) wat WEBUYCARS aangebied het ONLINE vir my chev ute is onder die inruil waarde van my kar nie tepraat eers van verkoop waarde grense nie. Dus is die aanbod n bietjie belaglik.
Groete
Rudi Badenhorst
On Saturday, May 20, 2017, Stefan Le Roux <***> wrote:
Goeie dag Rudi,
Dankie dat jy van WE BUY CARS gebruik gemaak het.
Die ****ak nommer wat jy gegee bestaan nie, so ek stuur dus hierdie e-pos.
****ak my asb sodat ons 'n afspraak kan reel.
Dankie
Stefan
WE BUY CARS
***
Ek is baie gelukkig met hoe Stefan hierdie klagte hanteer het:
Stefan Le Roux <***>
Attachments 11:07 AM (9 minutes ago)
to me
Afrikaans
English Translate message
Turn off for: Afrikaans
Soos bepsreek.
Begin forwarded message:
From: Rudi Badenhorst <***>
Date: 24 May 2017 at 6:58:14 PM SAST
To: Stefan Le Roux <***>
Subject: Re: VERKOOP VAN CHEV UTE
Goeie Dag Stefan,
Miskien, maar dit lyk vir my absoluut asof julle hoop mense val daarvoor (Dink mense daarbuite moet weet daarvan).
Die ekwavelente waarde van my bakkie nuut is omtrent R 245,300, dit is: nuwe model 1.8i sport (sien attachment) + canopy (R10K) + diens plan(R10K) + towbar (R1K).
Sien asb "Car_Value Report.pdf" vir die boekie waarde grense ( wat normale handelaars gebruik, maar lyk my nie julle nie).
Ek sal seker 'n splinter nuwe bakkie koop as die enigste veranderlike "nuut" is.
Groete
Rudi Badenhorst
2017-05-24 12:49 GMT+02:00 Stefan Le Roux <***>:
Goeie dag Rudi,
Baie dankie vir jou e-pos.
Daar is baie faktore tersprake wanneer ons jou indikasie maak en dit is nie ons intensie om vir jou 'n lae offer te maak en te hoop jy val daarvoor nie.
Tans adverteer GM SA 2017 / nuut, uit die boks Chev Utes vir R139 000 met rubberzing en op die pad koste ingesluit.
Dan kan jy ook gaan kyk hoveel demo modelle by die verkseie GM handelaars gedverteer word. Dus sou jy as verbruiker eerder 'n splinter nuwe bakkie koop ( ek verstaan dit is die basis modelle met A/C ) of jou 4 jaar oue bakkie vir 160K?
Ek hoop dit help jou.
Groete
Stefan
On 24 May 2017, at 10:23 AM, Rudi Badenhorst <***> wrote:
Goeie Dag Stefan,
Die prys grense (R 115 000 tot R 120 000) wat WEBUYCARS aangebied het ONLINE vir my chev ute is onder die inruil waarde van my kar nie tepraat eers van verkoop waarde grense nie. Dus is die aanbod n bietjie belaglik.
Groete
Rudi Badenhorst
On Saturday, May 20, 2017, Stefan Le Roux <***> wrote:
Goeie dag Rudi,
Dankie dat jy van WE BUY CARS gebruik gemaak het.
Die ****ak nommer wat jy gegee bestaan nie, so ek stuur dus hierdie e-pos.
****ak my asb sodat ons 'n afspraak kan reel.
Dankie
Stefan
WE BUY CARS
***
I am a bit surprised with WEBUYCARS justification for this type of reasoning. It is beyond me how someone can compare a brands highest standard spec old model with the brands almost worst spec new model (and ignore any extras), and while doing so use a very incorrect price.
From a official quotation from Chevrolet the Utility 1.4 AC costs: R 163 099.00, and with equivalent extras : R 202 811.60
All that make sense to me (and this is only my conclusion) is intentional deception from WEBUYCARS to cover up bad business practices.
I will never demand the highest possible price, just that WEBUYCARS at least give an offer that is very loosely close to a reasonable offer, not the pathetic R115k - R120K offer.
I am extremely surprised what the equivalent new Chevrolet utility cost (I might even not sell my car anymore). I would leave correct comparison data here in case there are other people reading this whom like to think for themselves:
OLD Chevrolet Utility 1.8 Sport :
R 145 000 (Transunion)
+ R 5 000 (Canopy)
+ R 2 000 (Service Plan/Warranty)
+ R 3 000 (Other Extras)
= R 155 000
NEW Chevrolet Utility 1.8 Sport (Official Quotation from dealer) :
R 226 448 (Vehicle)
+ R 17 100 (Canopy)
+ R 14 871 (5 Year 90 000km Service Plan)
+ R 3 990 (Tow bar)
+ R 3 750 (On The road charges)
= R 266 159
That is a whopping R 100k+ difference between the old and new model.
(As a buyer, this is a HUGE difference when you start to think about monthly payments, interest, insurance etc.)
As was said previously anyone can choose if they want to do business or not, just don't try to disguise a bad offer and try to justify it.
I am a bit surprised with WEBUYCARS justification for this type of reasoning. It is beyond me how someone can compare a brands highest standard spec old model with the brands almost worst spec new model (and ignore any extras), and while doing so use a very incorrect price.
From a official quotation from Chevrolet the Utility 1.4 AC costs: R 163 099.00, and with equivalent extras : R 202 811.60
All that make sense to me (and this is only my conclusion) is intentional deception from WEBUYCARS to cover up bad business practices.
I will never demand the highest possible price, just that WEBUYCARS at least give an offer that is very loosely close to a reasonable offer, not the pathetic R115k - R120K offer.
I am extremely surprised what the equivalent new Chevrolet utility cost (I might even not sell my car anymore). I would leave correct comparison data here in case there are other people reading this whom like to think for themselves:
OLD Chevrolet Utility 1.8 Sport :
R 145 000 (Transunion)
+ R 5 000 (Canopy)
+ R 2 000 (Service Plan/Warranty)
+ R 3 000 (Other Extras)
= R 155 000
NEW Chevrolet Utility 1.8 Sport (Official Quotation from dealer) :
R 226 448 (Vehicle)
+ R 17 100 (Canopy)
+ R 14 871 (5 Year 90 000km Service Plan)
+ R 3 990 (Tow bar)
+ R 3 750 (On The road charges)
= R 266 159
That is a whopping R 100k+ difference between the old and new model.
(As a buyer, this is a HUGE difference when you start to think about monthly payments, interest, insurance etc.)
As was said previously anyone can choose if they want to do business or not, just don't try to disguise a bad offer and try to justify it.
Rudi
The bottom line is, you can't get out of this situation with the same line of thinking that got you into it in the first place.
It is an open and free market, and if you don't like us you are free to move on.
But the way I look at it, you still sit with the bakkie.
You need a buyer.
And standing between you and a buyer is your intellectual self-rationalisation.
And we are still here if you would allow us to buy it off you.
It is what we do every day, about 80, sometimes more than 100 times a day.
Dirk
Rudi
The bottom line is, you can't get out of this situation with the same line of thinking that got you into it in the first place.
It is an open and free market, and if you don't like us you are free to move on.
But the way I look at it, you still sit with the bakkie.
You need a buyer.
And standing between you and a buyer is your intellectual self-rationalisation.
And we are still here if you would allow us to buy it off you.
It is what we do every day, about 80, sometimes more than 100 times a day.
Dirk