Extremely poor customer service

Dear WeBuyCars,

I need to share my recent experience with your company, and I must say, it's been extremely disappointing. On May 3rd, I submitted an online form regarding my 2003 Renault Scenic 1.4 Authentique, referencing LXE030079. I was pleased to receive a message expressing interest in my vehicle at a suggested price of approximately R27000. Encouraged by this response, I promptly indicated my interest and awaited further communication.

However, it's now been a considerable amount of time since then, and there has been no follow-up whatsoever. Despite my readiness to proceed and facilitate a viewing, there hasn't been any outreach from your end. This lack of engagement not only saddened me but also made me question the professionalism of your organization. As someone looking to sell, I expected a certain level of efficiency and courtesy, which unfortunately seems to be lacking here.

I can't stress enough the urgency of this matter. If it remains unresolved, I'll have no option but to take my grievances to public platforms. It's disheartening to have to consider this route, but it seems necessary given the circumstances.

I sincerely hope we can resolve this promptly. Please get in touch to schedule a viewing or provide a valid explanation for the delay. I'm eager to see this matter resolved and restore my trust in WeBuyCars.

Looking forward to your response.