Extremely discontented customer.

Item: Webuycars.co.za
Rating: 1
Author: Tim S

bought a car 11/06/21 on bidding went to go collect the car with my documents on the 13/06/21 was told they have lost the key and must wait for further feedback to when i can collect the car emailed customer care with still no reply. was working through "andries malan" at midstream he is now refusing to give me feedback saying i must talk to his manager i don't have the managers number and phoning customer care doesn't help anything either. it is now 11 days since i made payment with no car in my possession.

Helpful (0)

Replies (2)

Webuycars.co.za's replyOfficial

22 Jun 2021, 11:58

Thank you for your feedback. We are busy investigating the matter and will provide you with feedback as soon as possible. Regards

Webuycars.co.za's reply22 Jun 2021, 11:58

Official

Thank you for your feedback. We are busy investigating the matter and will provide you with feedback as soon as possible. Regards

Tim S's updateReviewer Update

22 Jun 2021, 14:14

if you need any other information from me i have it all if this is going to take too long please find out if all my money can be reversed so that i can go somewhere else.

Tim S's update22 Jun 2021, 14:14

Reviewer Update

if you need any other information from me i have it all if this is going to take too long please find out if all my money can be reversed so that i can go somewhere else.