Exemplary Service

I have read an amount of negative feedback about the company and unfortunately I cannot justify the accuracy or lack thereof but can only relate to my own experience. I would like to clearly state from the outset that my experience with, We Buy Cars, is no way influenced by anything or anyone for that matter. I recently purchased a Chev Sonic RS from the Silverlakes branch and received nothing but exemplary service from the staff , in particular Duan Neiteler, the dealer who assisted me. From beginning to the end i was kept up to date of the process and there was no need for repeated phone calls and document submissions ,everything requested at the beginning was what was needed. The deal was eventually approved ,I received my vehicle and drove away. I did run into some technical issues and when i phoned Duan he immediately arranged for me to take the vehicle in to their service agents, the problem was diagnosed, parts outsourced with no additional cost to me and the vehicle is driving like a dream as everyone says. I believe that we must give credit where it is due and remain optimistic , afterall we are all human and need to treat each other a little respect if we are to achieve anything , it really does go a long way. Well done to the Silverlakes branch and Duan.