Exceptional service from MathewG

I’ve recently bought my 5th car in 10 years from WeBuyCars, and although the service has always been good (which is why I keep coming back), I feel it’s important to highlight the exceptional service I received from Mathew at the Dome branch.

I app**** for finance on a 2014 Ford Ecosport, which had a few roadworthy-related issues that needed attention. Mathew kept me updated every step of the way — I never had to ask for feedback. He informed me about every stage of the process, from servicing and repairs to tyres, roadworthy checks and everything in between.

On the morning I was meant to take delivery, a new issue was picked up. Mathew immediately informed me, and I decided to cancel the deal. Without hesitation, he sent me links to other vehicles at different branches, and I chose one from Germiston. Mathew then drove from the Dome to Germiston to physically inspect the vehicle, gave me honest feedback, took it for roadworthy, and arranged everything for me to take delivery on the very same day.

His dedication, communication, and professionalism were truly outstanding.

It was an absolute pleasure dealing with Mathew, and I can confidently recommend him to anyone looking for a salesperson who goes above and beyond. If you want a smooth experience and someone who genuinely puts the customer first, Mathew at WeBuyCars Dome is your guy.

I’ve bought many second-hand cars in my life, and this has been, by far, the best service I have ever received.