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debralyn D

1 reviews | Active since Feb 2015

06 Feb 2015, 23:34

Excellent service

I thought the WBC's advert was a hoax but decided to give it a try.<br> 15 mins after submitting our request, we got an email with WBC offer. within the hour, Philip phoned and a time was set to view the car. Philip arrived on time, inspected the car and made a final offer. the offer was accepted and the car is SOLD.<br> Wow could not believe, after a brief paper work money was transferred on the spot. Philip then promised to collect vehicle the next morning. <br> We wanted the money to reflect in our account as we did not have same account as WBC as a precaution for a deal too good to be true.<br> Philip and the team were patient with us until we called them to collect the car. Sad to see the car go so quickly but very happy and thank full to Philip and the team for an amazing service and that there are still some good and honest business people around. Thank you WBC. I will spread this good news

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply07 Feb 2015, 18:22
Official
Hello amavi,

WBC is experiencing tremendous growth, and as such it is difficult to keep the focus on Customer Centricity alive and well.

Many people read your stories on here, and are then convinced to make use of us.
We appreciate that effort you invested in us tremendously.
We appreciate the trust you put in us to help you move on with your life.

We are always open to suggestions and feedback on every part of our process.
Some people are highly disappointed if our offers don't meet their expectations and they can't make use of us, and they are left to their own devices, sometimes stuck, and they can't move forward, at least not with the ease and security that we offer.

But the perception and understanding the public has of our service and it's place in adding to their spectrum of choices is also growing rapidly, and we are now able to expand and deliver our service to the Western Cape as well as Durban, Limpopo and Mpumalanga as well!

So we are very grateful for the trust that people like you place in us, and the time and effort you undertook to register your compliment on Hello Peter.

Thus it encourages people and help us to help them move on swiftly with their lives.

Thanks